Privacy Policy

This Privacy Policy outlines how Nera Capital Ltd. collects, uses, maintains, and discloses information gathered from users of our website and services. As a regulated financial institution in Ireland, we are committed to protecting your privacy and ensuring the security of your personal data. We adhere strictly to applicable data protection laws, including the General Data Protection Regulation (GDPR) and Irish data protection legislation.

Information We Collect

We collect various types of personal data to provide our secure and regulated digital asset services, which includes information necessary for Anti-Money Laundering (AML) and Countering the Financing of Terrorism (CFT) compliance. This may include your name, address, date of birth, nationality, photographic identification, proof of address, source of funds, and transaction history. We also collect contact information such as email address and phone number, along with technical data like IP addresses and device information for security and service provision purposes.

Use of Data

The data we collect is primarily used to provide, maintain, and improve our digital asset services and to comply with our legal and regulatory obligations as a Schedule 2 Firm under Irish law. This includes processing transactions, verifying your identity, detecting and preventing fraud, and ensuring the security of your account. We also use your information to communicate with you about your account, service updates, and to offer educational resources related to digital assets.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Our retention periods are determined by legal obligations, particularly those related to AML/CFT regulations, which typically mandate retaining client identification and transaction records for a specific number of years after the business relationship ends. Once data is no longer required, it is securely deleted or anonymized.

Transfer of Data

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in Ireland. We ensure that any international transfers of personal data comply with GDPR requirements, using appropriate safeguards such as Standard Contractual Clauses approved by the European Commission. We only transfer data to trusted third-party service providers who uphold similar standards of data protection and security.

Security of Data

Nera Capital Ltd. implements proven technical and organizational security measures designed to protect your personal data from unauthorized access, alteration, disclosure, or destruction. We employ encryption, access controls, and regular security audits to safeguard your information. However, it is important to acknowledge that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

As a data subject under GDPR, you possess several rights regarding your personal data held by Nera Capital Ltd. You have the right to access, rectify, or erase your personal data, as well as the right to restrict or object to its processing. Plus, you have the right to data portability and the right to withdraw consent at any time where processing is based on consent. To exercise any of these rights, please contact us using the details provided on our website.

Changes to This Privacy Policy

Nera Capital Ltd. may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the 'Last updated' date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

Email: Support@nera-capital.com

Address: 13 BAGGOT STREET UPPER2ND FLOORDUBLIN 4,DUBLIN